Project Overview

Logan has been working at National Regulatory Authority for 18 months, leading a hybrid team of over 15 employees from the client and Capgemini for a key government project. This key government project aims to contribute to decarbonizing heating in the UK, allowing homeowners to obtain a grant for heating their home with a green heating solution and access their share of the £540 million grant. Logan's leadership in developing technical systems for the project resulted in producing multiple GDS Public Beta services, enabling Ofgem to provide access to the scheme for over 1200 installers. The scheme allowed at least 14,000 applications to be created, with at least 9000 property owners obtaining their share, totalling over £45 million in the first 8 months.

Logan's leadership and technical expertise on the project were recognized by his team members and senior leaders at Capgemini and also the client. Despite encountering several difficulties, Logan was able to turn the situation around by excelling as a Team Lead, Technical Lead, and Architectural Champion. His pragmatic and adaptable leadership style contributed significantly to the project's success and resulted in an engagement of £2.5 million with a 40% contribution margin for Capgemini. Logan's contributions to the project were praised by Cal Haigney, Vice President and Dave Gibson, Delivery Directory, CCA, who stated that Logan has gone "above and beyond" on the Ofgem assignment and that Logan’s "teams’ efforts over 18 months contributed to the delivery of new client policy supporting the UK's environmental targets." Logan has been personally praised by his client leadership on by “excelling as a Team Lead, a Technical Lead, and an Architectural Champion” and “always leads from the front.”

Technology Overview

Cloud Services Used:
Azure Kubernetes Service, Key Vault, Application Insights, Azure Cache for Redis, Azure SQL Managed Instance, Azure App Configuration Service, Azure Active Directory including Azure AD B2C, App registrations, Managed Identities, Azure Service Bus, Azure Functions

Development stack Used:
C#, .NET 6, Docker, SQL, GIT/ Gitflow, ASP.net Web APIs, ASP.net Razor Pages, EF Core (code first), HTML, CSS, GDS (Gov.uk) styling, Azure DevOps (Repos, YAML Pipelines, Boards), Sonar Cloud, Trivy, OWASP dependency check

Testing Types Used:
Unit testing, Integration testing, Automation testing, Manual/Functional testing, Accessibility testing, Performance testing, PEN/Security testing

Agile methodology Used:
C#, .NET 6, Selenium 4, SpecFlow, NUnit, Browserstack, Mailosaur, SQL, SonarCube, Postman, JMeter, JAWS (accessibility testing)

Testing stack Used:
SUN Payment Systems, Gov.Notify and OS Places

Agile methodology Used:
SCRUM/ KanBan

Project Details

Since the start of Q4 2021, Capgemini has been a government regulator’s key delivery partner to key government project. This project was brought on by the UK Government’s need to contribute to decarbonising heating in the UK and meeting interim carbon reduction targets to net zero by 2050. One method is to maintain the low carbon heat market and supply chains in preparation for the mass rollout of low carbon heating technology, following regulatory interventions. Thus, resulting in a scheme to offer homeowners in England and Wales a £5000 to £6000 grant for adopting low carbon heating technology in their homes. The total cost of the scheme is around £450 million over the next 3 years.

The client has been assigned as the administrator for the grant which involves new processes and systems to be put in place in order for the scheme to be delivered successfully. At least 10 Capgemini resources have been integrated into the project team to lead in the design and implementation of the solution. These resources were a Solution/ Technical Lead, a Test Lead, a SCRUM Master, a release manager, Business Analysts (BA), Developers, Automation Testers and Solution Architects.

This project is extremely visible from a UK Government point of view and is overseen directly by senior government ministers.

Capgemini is a key delivery partner to the project from November 2021 until June 2023, where they delivered to the end user throughout this time to client’s current highly regulated standards and ways of working. The delivery of the scheme was done under strict deadlines using a hybrid agile development team(s) of client and Capgemini employees with four major releases:

• Starting in Q4 2021 with the Alpha phrase, a smaller team produced UI designs and technical proof of concepts which was quickly passed and moved on to the Beta phase of the project.
• First Major Release (January to June 2022) of the Beta phase we increased in size to deliver email automations and an internal portal which will allow operations uses to create and edit business accounts (installers) and Applications in a user-friendly way. The project team also produced an external portal for property owners to consent to applications made by installers following GDS standards.
• Second Major Release (June to December 2022) was the creation of the external portal for installers to allow them to log in, create, view and search applications without operations’ staff input. For the internal users, we provided additional functionality to automate and process administration tasks around installers and applications. This phase of development resulted in the successful completion of the Government Digital Service (GDS) Assessment for the Beta phase for both of our external facing portals.
• Third Major Release (January to June 2023) which is currently ongoing. We are aiming automate payments to installers, implement voucher application redemptions for installer, and implement further changes which ultimately reduce overhead of tasks that operations staff need to perform.

With each release, the project team reduced manual tasks and increased automations allowing client staff and installers an easier path to providing property owners a grant for their new green heating solution. It ultimately proved an effecient cost-effective scheme for the tax payer. Due to the project teams efforts, they have enabled the government regulator to provide access to the scheme for over 1200 installers, resulting in at least 14,000 applications created, and in excess of 9000 property owners paid out (over £45 million) in the first 8 months of the scheme.

The project team is transitioning from producing new features to maintaining the scheme and reducing the Capgemini contractors to the complete client support team post June 2023. Capgemini contractors are ensuring that the remaining team members are upskilled to perform the required changes in all areas of the application.

Technical Landscape of the project is a cloud focused environment in Azure and .NET technologies using a large number of tools & PaaS services. The project team introduced new Azure services to the client including Azure App Configuration Service, Azure Functions Apps and Azure Service Bus as well as aiding Digital Services with any desirable design and DevOps related tasks.

Throughout the process of the project, the project team continued to work very closely with different areas of the client’s organisation including; Digital Services (Infrastructure/ Data/ DevOps/ Security), Change Management, and other key teams (Operations, Audit, Complicate, Payments, etc). Project team ensured to follow the client’s architectural and security principles as well as the guidance that was strictly approved by the client’s Technical Design Authority (TBA).

Capgemini successfully partnered with a UK government regulator to deliver a project aimed at reducing carbon emissions and providing grants to homeowners for low carbon heating technology. The project was delivered on time and to the client's highly regulated standards, with four major releases. The team introduced new Azure services to the client and worked closely with different areas of the organization while following architectural and security principles. The scheme has provided access to over 1200 installers, resulting in over 14,000 applications and £45 million paid out in the first 8 months.

Client Testimonials